Privacy Policy

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Privacy Policy for Picnic Point Food Park, LLC Last Updated: May 16, 2026

Picnic Point Food Park, LLC ("we," "us," or "our") operates the website picnicpointtx.com (the "Website") and is committed to protecting the privacy of our vendors, customers, visitors, and other individuals who interact with us. This Privacy Policy explains how we collect, use, protect, and disclose information. It also details our practices regarding SMS/text messaging communications.

We do not knowingly collect or process personal information from individuals under the age of 18. If you are under 18, please do not provide any personal information to us.

• Physical Address: 130 Co Rd 1420, Point, Texas 75472
• Mailing Address: 3948 Legacy Drive, Suite 372, Plano, Texas 75023
• Email: picnicpointtx@gmail.com
• Phone: 903-788-4887

We collect information primarily from our vendors and, where applicable, from customers or Website visitors who voluntarily provide it. This may include:

• Vendor and Contact Information: Names, email addresses, phone numbers, business details, and other information provided directly by vendors or individuals.
• Payment Information: Payment details processed securely through our third-party payment processor, Helcim. We do not store payment card information ourselves.
• Communication Data: Records of emails, SMS/text messages, or other interactions with us.
• Website Usage Data: Basic technical information (such as IP address, browser type, and pages visited) collected automatically through standard web technologies, though we do not use cookies or tracking for marketing purposes on the Website.

We do not collect or process any personal information from children under 18 years of age.

When you provide your phone number to us (for example, as a vendor or customer), you may receive SMS/text messages related to business operations, updates, payments, events, or other relevant communications.

By providing your phone number and consenting to receive SMS messages, you explicitly agree to the following:

• You are consenting to receive text messages from Picnic Point Food Park, LLC.
• Your personal information will not be shared with third parties for marketing purposes.
• Message frequency may vary depending on business needs (e.g., recurring messages for updates, reminders, or operational communications). We do not send a fixed number of messages per month or week; frequency is determined by operational requirements.
• You may reply STOP (or other keywords we may specify in messages) at any time to opt out of future SMS messaging. This will unsubscribe you from our text message program.
• You may reply HELP at any time to receive more information or assistance regarding our messaging program.
• Message and data rates may apply according to your mobile carrier plan.

These disclosures will be included in the initial SMS messages or consent flows where required. Opting out of SMS does not affect other communication channels (e.g., email) unless you specifically request otherwise.

We use the collected information to:

• Communicate with vendors and customers regarding business operations, events, payments, and updates.
• Process payments securely through Helcim.
• Manage vendor relationships, maintain records, and fulfill contractual obligations using secure tools.
• Improve our services and respond to inquiries.

We do not use your information for unrelated third-party marketing.

We take data protection seriously and implement the following measures:

• No Storage on Website: We do not store vendor, customer, or personal information on our Website or its backend systems.
• Secure Tools: We use Google Docs and accounting software for business purposes. Personally identifiable information is minimized and protected.
• Two-Factor Authentication (2FA): All accounts used for communication (e.g., Gmail) and operations are secured with 2FA.
• Secure Payment Processing: Payments are handled exclusively by Helcim; we do not store sensitive payment data.
• Access Controls: Only authorized personnel have access to information on a need-to-know basis.

While we use reasonable security measures, no system is completely impenetrable. We encourage you to protect your own information, such as by using strong passwords and monitoring your accounts.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only as necessary to:

• Process payments through Helcim or other essential service providers.
• Comply with legal obligations, court orders, or governmental requests.
• Protect our rights, property, or safety, or that of others.

All third-party service providers are contractually obligated to maintain confidentiality and security.

We use the following trusted third-party services:

• Helcim: For secure payment processing. Review Helcim’s Privacy Policy for their data practices.
• Google Services: Gmail for communication and Google Docs for document management. These are secured with 2FA, and we limit storage of personal data.

As a vendor, customer, or individual interacting with us, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your information (subject to legal, contractual, or legitimate business obligations).
• Opt out of SMS communications at any time by replying STOP.

To exercise these rights, contact us at picnicpointtx@gmail.com or 903-788-4887. We will respond within a reasonable timeframe.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes via email (where possible), SMS (if you are subscribed), or by posting the updated policy on our Website. The "Last Updated" date at the top indicates when changes became effective. We encourage you to review this policy regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or SMS messaging, please contact us using the details above:

• Email: picnicpointtx@gmail.com
• Phone: 903-788-4887
• Mailing Address: 3948 Legacy Drive, Suite 372, Plano, Texas 75023

Thank you for trusting Picnic Point Food Park, LLC. We are committed to safeguarding your privacy while maintaining transparent and responsible communication practices.